Company Name
People2People
Job Position
Customer Service Representative
Job Salary
$Up to $50k per year
Job City
Sydney CBD
Job Country
Australia
Job Type
Temp/Contract
Job Category
Admin and Secretarial
Application Closing Date
18/10/2019

The Company

Join this leading financial services company, as a Tier 1 customer service consultant to help manage the inbound calls from customers and members. Being the first point of contact for the customers is a crucial role within the business and detailed training is provided to ensure you can be the best at what you do.  

(Working Holiday makers may apply if you have already completed your farmwork and can work 12 months consecutively over your first and second year visa)
 
The Role

  • Answer inbound calls relating to customer accounts and enquiries
  • Provide product information to customers and update CRM system as needed
  • Troubleshoot issues with your customers
  • Work with call centre KPIs 
  • Have availability to work with a rotating roster between the hours 8am – 8pm Monday – Friday

Your Skills and Expertise 

  • Confident personality
  • Can-do attitude
  • Previous proven retail/hospitality management experience
  • Strong communication skills
  • Strong leadership skills
  • Excellent phone manner and professionally presented 
  • High level of attention to detail and able to prioritise tasks 
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