CACC CANBERRA BOARDROOM BRIEFING: Digital Transformation in Government – The Journey to Improved Citizen Experiences

By 26 February, 2020

The Boat House

Grevillea Park, Menindee Drive, Barton, ACT 2600

Barton, ACT, AU, 2600

The Canadian Australian Chamber of Commerce cordially invites you to attend a private boardroom briefing to discuss digital transformation in government, the journey to improved citizen experiences.

Please join us for a private boardroom discussion led by CACC Corporate Sponsors OpenText and Deloitte, with international guest speaker Brian Chidester, Global Public Sector Strategist from OpenText, as the CACC welcomes guest of honour, His Excellency Mark Glauser, High Commissioner for Canada.

We will be discussing the information challenges faced by governments in their drive to improve their citizens’ digital experiences. These include budgetary pressures, modernisation, talent, transparency & accountability, security & resiliency, legacy system rationalisation and data remediation. Although these are difficult problems to solve, some countries and departments are further along than others. This session will present and facilitate a public sector community discussion that helps build knowledge, understanding and sharing relationships between similar functions across departments and country borders.

Who should attend:

  • CIOs of State and Federal government departments and public sector agencies
  • Assistant Secretaries of Federal government departments
  • Senior Executives from organisations consulting to government departments and public sector agencies.

THIS IS AN INVITATION ONLY EVENT. To enquire please email Mel Wharton at





High Commissioner of Canada in Australia


H.E. Mr. Mark Glauser is High Commissioner of Canada in Australia with concurrent accreditation as High Commissioner-designate to Papua New Guinea, Solomon Islands, Nauru and Vanuatu. He also holds concurrent accreditation as Ambassador- designate to the Marshall Islands, Micronesia, and Palau.

Mr. Glauser joined External Affairs and International Trade Canada – now Global Affairs Canada – in 1993. At headquarters, he was Executive Director of the Threat Assessment and Intelligence Services Division from 2010 to 2015, Director of Operations at the Privy Council Office from 2015 to 2016, Director General of the Middle East and Maghreb Bureau from 2016 to 2017 and Director General of the Middle East Bureau from 2017 to 2019.

Abroad, Mr. Glauser served in Geneva from 1996 to 1999, where he dealt with non-proliferation and disarmament issues; in Jordan from 2002 to 2005 as Counsellor and head of the political program; and in Washington, D.C., from 2005 to 2010 as Counsellor.

Mr. Glauser graduated from the University of Saskatchewan with a Honours Bachelor degree in History and Political Science, and from Dalhousie University with a Masters in Political Science.

Mr. Glauser is married to Diane Glauser and they have two adult children.



Principal Industry Strategist – OPENTEXT


Currently based in Washington, D.C. (USA), Brian Chidester is the Global Industry Lead for Public Sector at OpenText. He is responsible for growing OpenText’s Public Sector practice while also ensuring the success of our public sector customers. Formerly, Brian served as the Industry Marketing Lead for Public Sector at Appian. He also has held product marketing roles with Monster Worldwide, Arrow ECS and IHS Markit, where he was awarded Best in Show – Lead Generation at the 2014 MarketingSherpa Email Awards. Mr. Chidester holds a B.S. in Communications Studies from Liberty University.




11:45AM – ARRIVAL / Networking

12:00PM – Welcome Remarks

12:05PM – Plated Lunch Served

12:20PM – KEYNOTE, followed by roundtable discussion

1:30PM – Closing Remarks

2:00PM – Boardroom Briefing Concludes


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